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Terms and Conditions

The terms and conditions ("Terms") are a set of legal terms defined by the owner of a web page. They set out the terms and conditions governing the activities of web page visitors on said website and the relationship between site visitors and the website owner.

Owner of the website, the offer and the link of the Terms

This website is owned by Newone and operated by [Wix]. These Terms set out the terms and conditions under which you may use our website and services offered by us. This website offers visitors [information on detoxification, health and plants]. By accessing or using the web page of our service, you agree that you have read, understood and agree to be bound by these Terms:

Who can use your website; What are the requirements to create an account?

In order to use our website and/or receive our services, you must be at least [18] years of age, or the legal age of majority in your jurisdiction, and possess the legal authority, right and liberty to enter into these Terms as a binding agreement. You are not permitted to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Commercial terms offered to clients

By purchasing an item, you agree that: (i) you are responsible for reading the item's entire listing before committing to purchase it; (ii) you are entering into a legally binding contract to purchase an item when you commit to purchase an item and complete the listing process. check out.

The prices we charge for using our services / for our products are listed on the   website. We reserve the right to change our prices for the products and/or services displayed at any time and to correct pricing errors that may inadvertently occur. Additional pricing and sales tax information is available on the checkout page. 

"The fee for the services and any other charges that may be incurred in connection with your use of the service, such as taxes and possible transaction fees, will be charged to your payment method on a monthly basis.

Return and Refund Policy

For any undamaged, factory-defective product, simply return it  with included accessories and packaging along with the original receipt (or gift receipt) within 14 days from the date you received the product, and we will exchange it or offer you a refund based on the original method of payment. In addition, please note the following: (i) Products can only be returned to the country in which they were originally purchased; and (ii) the following products are not eligible for return:

[ Bone conduction headphones ] these are non-refundable because they go through two quality test tests. and when they are placed as a physical accessory, they lose their return. The only way is that it is due to factory defects > such as a defective battery!

Retention of the right to change offer

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for services. We can  permanently or temporarily suspend access to the services without prior notice or liability for any reason, or for no reason.

Guarantees and responsibility for products.

When we receive a valid warranty claim for a product we sell, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable (2) month period, the customer will be entitled to a full refund when the product is returned to us. We will pay for shipping the repaired or replaced products to the customer and the customer will be responsible for returning the product to us.

PS> our non-disposable products have a 2-month guarantee.

Guarantees and responsibility for Services.

When we receive a valid warranty claim for a service, we will be available. to do so, but keep in mind that because our services are holistic it means that they are first subject to a review of the technique used and if this indicates that it was used well, but the patient did not cooperate in the process we will take this claim as invalid. .

We are also not responsible for the decisions that our patients make when leaving our facilities, therapies and/or retreats, since each person is responsible for putting the  maximum will to the change they are looking for.

Ownership of intellectual property, copyrights and logos.

The Service and all materials included in or transferred, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, video, music, and all Rights of Intellectual Property relating thereto, are the exclusive property of [newone)  Except as expressly stated herein, nothing in these Terms shall be deemed to create a license in or under any such Copyright Intellectual Property, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Right to suspend or cancel the user account

We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulation. You may discontinue use and request to cancel your account and/or any service at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically renewed subscriptions to paid services, such subscriptions will be suspended only upon the expiration of the applicable period for which you have already made payment.


You agree to indemnify and hold [newone] harmless from and against any claim, loss, liability, claim, or expense (including attorneys' fees) made against you by any third party as a result of, arising out of, or in connection with your use of the website or any of the services offered on the website.

Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall [website owner] be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including, without limitation, damages for lost profits, goodwill , use, data. or other intangible losses, arising out of or related to the use or inability to use the service. 

To the fullest extent permitted by applicable law, [newone] assumes no responsibility for (i) errors, errors, or inaccuracies in content; (ii) self-inflicted personal injury or property damage, of whatever nature, as a result of your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any personal information stored therein.

Right to Change and Modify the Terms

We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these pages periodically. When we change the Terms in a material way, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our Service after such change constitutes your acceptance of the new Terms. If you do not agree to any of these Terms or any future version of the Terms, do not use o  to access (or continue to access) the Website or the Service.

Email promotions and content

You agree to receive our messages and promotional materials from time to time, by post, email or any other contact form you provide us (including your phone number for calls or text messages). If you do not wish to receive such promotional materials or notices, simply let us know at any time.

Preference of law and dispute resolution

These Terms, the rights and remedies provided herein, and any and all claims and disputes related to this and/or the Services, shall be governed by, construed and enforced in all respects solely and exclusively in accordance with the internal substantive laws of [ Mexico / Morelos], without respect to its principles of conflict of laws. All claims and disputes will be presented and you agree that they will be decided exclusively by a court of competent jurisdiction located in [CDMX].

o The application of the United Nations Convention of Contracts for the International Sale of Goods is expressly excluded.

Customer service and contact information

The terms are expected to contain contact information that allows users and customers to receive customer support services and correspond with the websites and their operators.

Laws for the community of digital users NEWONE 

1.  Photographs without sexual content.

2. proper language (not offensive)

3. Do not disclose lies or other people's processes.

4. As soon as bad intentions and/or mishandling of the information are detected, they will be removed from the community.

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